Forest Brook Automotive 3434 Forest Brook Road Lynchburg, VA 24501 434-239-4561

Customer Survey

FOREST BROOK AUTOMOTIVE > CONTACT US > CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Forest Brook Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Forest Brook Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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OUR REVIEWS

I want to thank you for getting me in and looking at my car. I came down on vacation and ended up with an oil leak. You took the time and helped me as much as you could. Just want you to know I made it home. Again thank you!!

Karen H.

I took my car in today for an oil change and general maintenance and got amazing service, as always. The staff is exceptionally friendly and honest about their service. I love feeing confident that I am not being taken advantage of when I bring my car to the Waterlick Garage. Also there is a Starbucks within 2 minutes waking distance, which is a great place to wait while they service your car.

Katie D.

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Winter Checkup!

Get your fluids checked for the colder months for $49.95

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$10% Off Any Repair

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MILITARY DISCOUNT

5% OFF! WE APPRECIATE YOUR SERVICE!

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STUDENT DISCOUNT

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Customer Survey

Customer Survey

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Get your fluids checked for the colder months for $49.95

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5% OFF! WE APPRECIATE YOUR SERVICE!

5% OFF!

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